The following titles feature our top picks for books we recommend for retail managers and store operators.
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Hiring anyone can be intimidating – but this is especially true if you're considering hiring your first employee. A new level of laws and regulations kick in, not to mention all the costs involved. This book provides a complete, easy-to-read overview of hiring an employee, as well as legal and practical advice at every step. It also provides 50-state legal summaries in plain English, sample forms and charts that compare the pros and cons when making decisions about hiring someone. (NOLO)
Covers major retailing topics, including consumer behavior, information systems, store location, operations, service retailing, the retail audit, retail institutions, franchising, human resource management, computerizations, and retailing in a changing environment. Its decision-making orientation provides a real-world approach focusing on large and small retailers. It also provides the latest information from current trade press sources. Many chapters have been revised to capture the diversity, varied perspectives, and current spirit of retailing. (Prentice Hall)
All managers get saddled with "problem" employees from time to time; what sets great managers apart is how they deal with them. Drawing from real-life stories, this helpful and humorous guide provides readers with practical advice for handling a wide range of difficult types. (Amacom Books)
Michael Levy and Barton A Weitz provides a balanced treatment of strategic, "how to," and conceptual material, in a highly readable and interesting format. This edition continues its cutting edge coverage on the latest topics and developments in retailing including globalization; customer relationship management programs; multi-channel retailing; supply chain management, the use of the Internet to improve operating efficiencies and customer service; and legal, ethical and cooperate social responsibility issues.
Bruce Tulgan puts his finger on the biggest problem in corporate America—an undermanagement epidemic affecting managers at all levels of the organization and in all industries—and offers another way. His clear, step-by-step guide to becoming the strong manager employees need challenges bosses everywhere to spell out expectations, tell employees exactly what to do and how to do it, monitor and measure performance constantly, and correct failure quickly and reward success even more quickly. (Collins Business)