Be successful in retail by managing your customer's expectations. Know what your customers want and not only how to deliver on those expectations, but exceed them.
What should I consider when hiring a consultant for my retail store?
Using GMROI or gross margin return on investment can make a huge difference in your retail business. It is the most accurate measure of the health of your business.
Use these tips to get the most out of your retail employees while positioning yourself as a source of encouragement and stability every retail employee needs.
Visual merchandising is comprised of many elements and can create uncertainty about where to start. Many retailers leave valuable dollars on the table through poor visual merchandising.
In today's competitive retail environment, its not enough to satisfy customers, you must exceed their expectations.
How well your employees communicate with the customer has everything to do with how well the customer is satisfied and will return again. Learn how.
A customer’s shopping experience should be easy and enjoyable. While we would never intend to frustrate customers or make their shopping experience difficult, retailers often put processes in place that lead to aggravated shoppers.
Good customer service is expected, and it’s necessary for a business to thrive. But when we service customers in ways that they don’t expect, we create a wow factor that sets us apart from the competition.
Even when you are working with a professional sign company, there are many mistakes retailers make. Here is a list of the 8 most common mistakes companies make when ordering signs for their retail stores.