The Bottom Line
The Workplace Spanish for Retailers and Supermarkets is designed for store managers and associates serving the Hispanic market. The program teaches the reader basic customer service expressions and common retailing phrases to help process transactions with Spanish speaking customers.
Pros
- This edition focuses on communicating with customers in an effective manner.
- Includes learning suggestions and language tips.
- Phonetic shortucts make it easier to pronounce each Spanish word.
- Practice conversations, drills and keyword list make learning easy.
- Comes with 75-minute Audio CD.
Cons
- Audio CD moves very quickly through pronunciations.
- Program is designed for customer interaction, not for employee communication.
Description
- Basic Expressions
- Customer Service
- Services & Merchandise
- Practice Conversations
- Drills for Skills Quiz Section
- Alphabetical Keyword List
Guide Review - Product Review: Workplace Spanish for Retailers & Supermarkets
The Workplace Spanish for Retailers and Supermarkets is an impressive program for any retailer looking for a competitive edge. The ability to communicate easily and effectively with the Spanish speaking customer.
The layout of the workbook is easy to follow and allows the user to cover particular areas without being locked into a rigid learning format. While the audio CD moves so quickly it may loose the beginner, it is probably an excellent pace for those retailers with some Spanish language knowledge.
