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Glossary of Retailing Terminology - Index of C Terms

Learn more about the retail business by browsing this dictionary of retailing terminology. The following retail-related words on this page feature definitions of terms beginning with the letter C. For detailed descriptions, view the individual glossary entry page for each term.

Glossary Index: A | B | C | D | E | F | G| H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
Cash Discount
A percentage reduction in price for payment within a specified period of time.
Cyber Monday
Cyber Monday is one of the busiest shopping days of the year for online retailers. Retailers notice a spike in sales on this day as many consumers who were too busy to shop over the Thanksgiving weekend or did not find what they were looking for, headed to the web on Monday from work or home to find bargains.
Coupon
A promotional tool in the form of a document that can be redeemed for a discount when purchasing goods or services. Coupons feature specific savings amount or other special offer to persuade consumers to purchase specific goods or services or to purchase from specific retailers.
Contribution Margin
Contribution Margin is the difference between total sales revenue and total variable costs. The term is applied to a product line and is generally expressed as a percentage.
CRM - Customer Relationship Management
Customer Relationship Management (CRM) is a business strategy designed to reduce costs and increase profitability by strengthening customer loyalty.
Category Killer
A large retail chain store that is dominant in its product category. This type of store generally offers an extensive selection of merchandise at prices so low smaller stores cannot compete.
Cost of Goods Sold
The price paid for the product, plus any additional costs necessary to get the merchandise into inventory and ready for sale, including shipping and handling.
Chain Store
One of a number of retail stores under the same ownership and dealing in the same merchandise.
Cash Flow
The movement of money in and out of a business and the resulting availability of cash.
Comp Sales
What are comp sales? Comparable-store sales is a measurement of productivity in revenue used to compare sales of retail stores that have been open for a year or more. Historical sales data allows retailers to compare this year's sales in their store to the same period last year.

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