The days immediately following Christmas can be just as busy for some retailers as the holiday shopping period. Customers aren't perfect and Uncle Joe may not want yet another ugly tie. Unfortunately for retailers, the more we sell--the more returns we may receive.
Retail veterans may easily recognize return fraud. However, if your return policy is vague you may have no choice but to honor all (or most) returns. Even when you believe fraud is involved. Learn how to recognize return fraud and write a return policy to protect your business.